New Patients:

Please call our office at (703) 490-1330 to set up an evaluation. Plan to arrive 20 minutes early to complete paperwork and review insurance coverage. Evaluations average one hour in length.

Bring with you your physician’s prescription, driver’s license, and insurance card. If your insurance requires a primary physician referral, it is your responsibility to obtain this prior to your appointment.

If you were referred to us by a NOVA Orthopedic & Spine Care physician, click here for new patient forms. If you were referred to us by another physician, click here for new patient forms. If you would like a copy of our HIPPA policy, please click here.

Co-pays are collected at the beginning of each visit.

Attire:

Please wear gym clothes to your appointment, ie. sweatpants that can be pulled above the knee, shorts, t-shirts, and sneakers.

Appointments:

We try to keep wait times to a minimum, however, emergencies occasionally arise that disrupt our schedule. Our office will try to contact you if a significant delay in our schedule occurs in order to allow for the rescheduling of appointments.

If you need to change or cancel a scheduled appointment please call our office 24 hours in advance to allow us to accommodate other patients. No shows and cancellations without 24 hours notice will incur $75.00 fee for initial evaluations and $50 for follow-up visits. Please call ahead if you will be late for an appointment as it may be necessary to reschedule this visit.

Insurance Information:

If you do not see your insurance company listed below, contact your insurance company or check their website. If we do not participate with your insurance but you have out-of-network benefits, you can still be treated by our therapists. Contact your insurance company and our billing department to determine your coverage.

INSURANCE PARTICIPATION

• ANTHEM
• BLUE CROSS BLUE SHIELD (all state plans)
• CAREFIRST (all plans)
• HEALTHKEEPERS
• MEDICARE
• MEDICARE ADVANTAGE PLANS (PPO only)
• WORK COMP – US DEPT OF LABOR
• WORK COMP (Virginia Injuries only)

WE ACCEPT THE FOLLOWING INSURANCE PLANS OUT OF NETWORK BENEFITS

• AETNA PPO
• AETNA EPO
• ALLIANCE
• BEECH STREET
• CIGNA PPO
• CIGNA EPO
• CORE SOURCE
• GEHA
• GREAT WEST
• MAILHANDLERS
• MAMSI
• MERITAIN HEALTH
• NCAS
• NCPPO
• ONE NET
• PHCS
• UHC

WE DO NOT ACCEPT

• Any Medicaid products (ex: Healthkeepers Plus)
• Aetna QHP
• Cigna Connect Network
• Healthkeepers BCBS
• Healthkeepers Commonwealth Coordinate Care (CCC)
• Healthkeepers Plus
• Humana-HMO, PPO
• Humana Medicare Advantage
• INtotal Health (Medicaid plan)
• Limited benefits (Any plan with this designation)
• Optima
• PHCS/Multiplan
• Priority Partners-Caremark
• Short-term plans
• Tiered Pathway
• Triwest/VA
• UHC Compass, Community Plan, and Passport

If you are unsure of your insurance benefits, please contact our billing department.  They are happy to help you with insurance verification.